Returns Policy

As of September 15 2016 we will no longer accept returns on any item unless there is an error on our part or there is some defect with the item.

You may exchange items for another item or store credit

Items must be in original condition, unworn within 7 days of delivery

Items must have all tags attached.

We reserve the right to refuse returns if we suspect the items have been worn.

We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).


If you need to exchange an item, simply login to your account,

view the order using the "Complete Orders"

link under the My Account menu and

click the Return Item(s) button. We'll notify you via e-mail of your exchange/store credit once we've received and processed the returned item.

 

ANY CUSTOM ORDERED DRESSES ARE FINAL SALES. 

Ready to ship items can be exchanged within 5 business days for an exchange or store credit minus shipping charges.


Shipping


We ship worlwide however we are not responsible for any customs or duty fees that may be imposed by your customs office in your country. Please inquire if there will be any charges from your customs office before placing your order.

Shipping is Free only to US Adresses with the purchase of items that total $250 or more.

We do offer 3 day, 2 day and overnite shipping services. Those prices will also be quoted at checkout.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

You will see that our shipping costs are much lower than other companies since we are based in the USA. Often times you will pay no more than $10 for all your items. If you have any questions please contact us at aisha@libasusa.com

*** We are not affilitated in any way with Libas Brand or store in Pakistan***